Privacy Policy

Last updated: August 30th, 2021

BD Technologies AG and our affiliates and subsidiaries (“BD Technologies AG”, “Company,” “we,” “us,” “our”, etc.) respect your privacy and are committed to protecting it by complying with this Privacy Policy (the “Policy”).

This Policy describes:

  • How we collect, use, disclose, and protect the personal information of our website’s Users ("you”, “your”, etc.) which includes both Consultants and Customers who access the Website’s services (“Services”).
  • The types of information we may collect from you or that you may provide when you visit our website (“Website”), or any other software product (collectively, our “Platform”).
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

Consent: By using our Platform, You consent to the use of your Personal Information as described in this Privacy Policy. Except as set forth in this Privacy Policy, your Personal Information will not be used for any other purpose without your consent. Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Platform. By accessing or using our Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time. Your continued use of our Platform after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates. You may withdraw your consent to our processing of your Personal Information at any time. However, withdrawing consent will result in your inability to continue using our Platform.

We do not knowingly collect personal information from children (natural persons under 13 years of age) in connection with our Platform. Our services and products are not directed at children. If you believe that we have collected information about a child, please contact us immediately so that we may appropriate steps to amend the situation.

Information we Collect About You

When using our Platform, we receive certain information from you, including personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear that it is provided to us for processing. We collect the following types of data:

Identifiers: Information that identifies you directly such as your name, email address, birth date, gender, internet protocol (IP) address used to connect your computer to the Internet, your operating system, zodiac constellation sign, username or other similar identifier, any other identifier we may use to contact you (“Personal Information”).

Commercial Information: Information about your purchases or use of our Platform, Website, or Services which includes but is not limited to your interactions with our Consultants, your User habits and preferences, the date and time you access our Platform, referral URL, the name of the searched domain, and other such information related to your use of our Platform.

Technical Information: This includes your login info, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Platform, and usage details.

Account Information: This includes your username, age, e-mail address, information you disclose in your user account, and your account picture.

Non-personal Demographic Information that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, geographical location, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated date from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific feature or to report our product impact on an aggregate basis.

Financial Information: Information regarding your payment methods and bank account information, where applicable.

User Generated Content: Information you share with us or post through our Platform which may include comments, chat history with Consultants, or any other “Submission” as defined by the Terms and Conditions to which this Privacy Policy is incorporated within.

We collect the above information from different sources such as when you create an account with us or otherwise use or access our Platform. Other times, we collect information from third parties. There are generally three ways we collect information:

  • Information You Give Us: If you create an account, purchase credits, fill out a survey, sign up for emails, or review a product, you typically share your personal information with us in the chat or other means.
  • Cookies: We may use technologies such as cookies, web beacons, or similar tracking technologies to automatically or passively collect certain information about visitors to our Website and interactions with our emails and online advertisements, and to allow us to keep track of analytics and certain statistical information, which enables us to improve our Platform and provide you with more relevant content and advertising on this Website and other sites. You may have options to change your browser settings to choose how we can collect some of this information.
  • Third Party Use of Cookies and Tracking Technology Some content on the Website may be served by third-parties, including advertisers, ad networks and servers, and content providers. Such third-parties may use cookies alone or in conjunction with other similar technology to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Websites. They may use this information to provide you with intertest-based advertising or targeted content. You may opt-out of several third-party ad servers’ and networks’ cookies.

    • We do not control these third-parties’ tracking technology or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

    Google Analytics: This Website uses Google Analytics, a web service offered by Google Inc. (“Google”). Cookies from Google are placed on our Website as part of the “Analytics” service. BD Technologies AG uses this service to keep track and receive reports on how visitors use the Site. Google may provide this information to third parties if Google is legally required to do so, or insofar as third parties process the information on Google’s behalf. You acknowledge and agree that BD Technologies AG has no decision-making power nor influence on this.

    Google may provide this information if Google is legally required to do so, or to the extent that such third parties process the information on Google’s behalf. Google will not combine your IP address with other data held by google. You can refuse the use of cookies by choosing the appropriate settings in your browser. However, doing so may render you unable to use the full potential and functionality of the Site. By using this Site, you consent to the processing of Data by Google in the manner and for the purposes described above.

    Combination of Information: we may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Site, as well as information collected from other online sources or from third party sources (including social networks that you use to connect with our Platform) to help us tailor our communications to you and to improve our Platform.

    How we Use the Information

    We use identifiers, commercial information, online activity, geolocation information, user-generated content, and financial information we collect for a variety of business purposes, as discussed below.

    We are committed to protecting and maintaining the privacy of your information and will process your data only in accordance with a lawful basis under applicable data protection laws, such as if:

    • We need to process your information to provide you with the products or service you have requested or to enter into a contract;
    • You have consented to such processing;
    • We have a legitimate interest for processing your data – e.g., for fraud prevention; network and information systems security; data analytics; enhancing, modifying or improving our Services; identifying usage trends; determining the effectiveness of promotional campaigns; and personalization of the Service using data to make it easier and faster for you to place orders; and/or,
    • We are required to do so by law, such as in the case of a criminal or civil court proceeding.

    We use your information for a variety of business purposes, including but not limited to:

    • Fulfilling your purchases;
    • Responding to your requests or other forms of customer service;
    • Fulfilling contests or sweepstakes;
    • Improving our Services or developing new ones; and/or,
    • Security or fraud prevention.

    We may also use your information for a variety of commercial purposes, including but not limited to:

    • Contacting you with offers and promotions;
    • Marketing and advertising;
    • For analytical and demographic purposes (for example, to create audiences based on demographic or location-based information for marketing and customization purposes); and/or,
    • As otherwise described in this Policy and the Terms and Conditions.
    Disclosure of your Personal Information

    We do not disclose your personal information with any third parties as a regular matter of practice, but we may do so in the following circumstances:

    • To subsidiaries and affiliates of BD Technologies AG;
    • In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of BD Technologies AG’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our customers and users is among the assets transferred;
    • To contractors, service providers, and other third-parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards as set out in this Policy;
    • To comply with any court order, law, or legal process, including to respond to any government or regulatory or police in accordance with applicable law;
    • To enforce or apply this Policy, our Terms and Conditions, or in the defence of any other legal right we possess;
    • For billing and collection purposes;
    • If we believe disclosure is necessary or appropriate to protect the rights, property or safety of BD Technologies AG, our employees, customers, or others; and,
    • With your consent.
    Consultants and Your Privacy

    The Consultants on our Platform are independent contractors and are not employed directly by us. We contractually require that Consultants protect the privacy of your personal information consistent with this Privacy Policy and not use or disclose your personal information for any purpose other than providing you with the services you request through the Platform. You should also take care to protect your personal information and privacy. There is never a reason that you should provide any of the Consultants on our Platform with personal contact information or specific financial information, including but not limited to, account numbers or other confidential information related to your identity, and if you do so, we bear no liability for resulting actions or consequences.

    Data Security, Retention, and Destruction

    The security of your personal information is very important to us which is why we encrypt all Personal Information we collect. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is done at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

    Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may then destroy such Personal Data by wiping it from our systems. In other circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

    Transferring Your Personal Information

    We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers and other third-parties we use to support our business and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

    We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as in Ontario (the jurisdiction to which the Privacy Policy and the Terms and Conditions are governed by). In such circumstances, the governments, courts, law enforcement agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whether we engage a service provider, we require that its privacy and security standards adhere to this Policy and applicable Canadian privacy legislation.

    Accessing and Correcting Your Personal Information

    It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law, you have the right to request access to and to correct the personal information that we hold about you.

    If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email to request access to, correct, or delete any personal information that you have provided to us.

    We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

    If you are concerned about our response or would like to correct the information provided, you may contact us by sending us an e-mail stating your concern.

    How we Secure Your Information

    We are committed to handling your customer information with high standards of information security. We maintain physical, electronic and procedural safeguards to guard your non-public personal information, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) into our Website, we encrypt the transmission of that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

    Withdrawing Your Consent

    Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us using the contact information listed below. Please note that if you withdraw your consent, we will not be able to allow you to continue visiting or using our Website.

    Changes to our Privacy Policy

    We may update our Privacy Policy from time to time. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page with a notice that it has been updated.

    We include the date the Privacy Policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.

    Contact Information and Challenging Compliance

    We welcome your questions, comments, and requests regarding this Privacy Policy and our privacy practices. Please contact us by email. We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact us using the contact information listed above.

We and our third-party partners store or access information on a device, such as cookies, and we process personal data, such as IP addresses or browsing data. We use this information for personalized ads and content, and audience insights, as well as to develop, analyze and improve products. You may consent to the processing of your personal data for the listed purposes below. Alternatively you can set your preferences before consenting or refuse to consent. Please note that some partners may process your personal data based on their legitimate business interest and do not ask for your consent. To exercise your right to object to processing based on legitimate interest please view our third-party partners list. Your preferences will apply only to this website. You can change your preferences at any time by re-entering this website or by visiting our privacy policy.

We store or access information on a device and process personal data for personalised ads and content, audience insights, and to develop, analyse and improve products. You may consent to the processing of your personal data for the listed purposes below or set your preferences before consenting. To exercise your right to object to processing on legitimate interest please view our third-party partners list.

These cookies are set to provide the service, application or resource requested. Without these cookies, your request cannot be properly delivered. They are usually set to manage actions made by you, such as requesting website visual elements, pages resources or due user login/logoff. We can also use these cookies to set up essential functionalities to guarantee the security and efficiency of the service requested, like authentication and load balancer request.

Our website collects, uses, and discloses personal data when using Sentry, a website error detection service provided by Sentry, located at 1501 Mariposa St #408, San Francisco, CA 94107, USA.

This policy applies to the use of Sentry on our website. By using our website and integrating Sentry, you consent to the practices described in this Privacy Policy.

Use of Personal Data: We use the personal data collected through Sentry (User IP addresses, browser information, and device details) for the following purposes:

  • Identifying and diagnosing errors on our website.
  • Monitoring and improving the performance and functionality of our website.
  • Enhancing the user experience and providing personalized content.
  • Investigating and resolving technical issues and security incidents.
  • Complying with legal obligations and protecting our rights.

Our website shares personal data with Amazon Simple Email Service (Amazon SES) for email delivery services. Please read this disclosure carefully to understand how your personal data may be shared with Amazon SES.

  1. Purpose of Data Sharing: We utilize Amazon SES, a third-party email delivery service, to send transactional and promotional emails to our users. This includes account-related notifications, updates, marketing communications, and other relevant information.
  2. Types of Data Shared: To enable the efficient delivery of emails, we may share the following types of personal data with Amazon SES:
    • Email addresses: To send emails to the intended recipients.
    • Names or display names: To personalize the email content.
    • Email content: Including the subject line, body, attachments, and any other relevant information.
  3. Legal Basis for Data Sharing: The legal basis for sharing personal data with Amazon SES may vary depending on your jurisdiction and the specific circumstances of data processing. Generally, we rely on your consent, legitimate interests, or the necessity of contract performance to share your personal data with Amazon SES.
  4. Data Processing Locations: Amazon SES is operated by Amazon Web Services and may process personal data in various locations, including Ireland and other countries. By utilizing their services, your personal data may be transferred to, stored, and processed in these locations. Amazon SES has implemented appropriate safeguards to protect personal data in accordance with applicable data protection laws.
  5. Data Security: We take reasonable technical and organizational measures to protect personal data shared with Amazon SES against unauthorized access, loss, or alteration. Amazon SES employs industry-standard security practices to safeguard your personal data. However, it is important to note that no data transmission or storage system is completely secure.
  6. Third-Party Privacy Policy: Please note that the data sharing practices of Amazon SES are governed by their privacy policy. We encourage you to review their privacy policy to understand how they handle personal data and ensure compliance with applicable data protection laws.
  7. Third-Party Data Controller: Amazon SES acts as an independent third-party data controller for the personal data shared with them. Any data processing performed by Amazon SES is subject to its own privacy policy and practices. We are not responsible for the privacy practices of Amazon SES.
  8. Data Retention: Personal data shared with Amazon SES is retained by them for as long as necessary to provide the email delivery services to us. Their data retention practices are governed by their privacy policy.
  9. Your Rights and Choices: As the data subject, you have certain rights regarding your personal data shared with Amazon SES. This may include the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. Please refer to our main privacy policy to understand how to exercise these rights.

Our website shares personal data with Mailgun for email delivery services. Please read this disclosure carefully to understand how your personal data may be shared with Mailgun.

  1. Purpose of Data Sharing: We utilize Mailgun, a third-party email delivery service, to send transactional and promotional emails to our users. This includes account-related notifications, updates, marketing communications, and other relevant information.
  2. Types of Data Shared: To enable the efficient delivery of emails, we may share the following types of personal data with Mailgun:
    • Email addresses: To send emails to the intended recipients.
    • Names or display names: To personalize the email content.
    • Email content: Including the subject line, body, attachments, and any other relevant information.
  3. Legal Basis for Data Sharing: The legal basis for sharing personal data with Mailgun may vary depending on your jurisdiction and the specific circumstances of data processing. Generally, we rely on your consent, legitimate interests, or the necessity of contract performance to share your personal data with Mailgun.
  4. Data Processing Locations: Mailgun is a service provided by Mailgun Technologies, Inc., and may process personal data in various locations, including the United States and other countries. By utilizing their services, your personal data may be transferred to, stored, and processed in these locations. Mailgun has implemented appropriate safeguards to protect personal data in accordance with applicable data protection laws.
  5. Data Security: We take reasonable technical and organizational measures to protect personal data shared with Mailgun against unauthorized access, loss, or alteration. Mailgun employs industry-standard security practices to safeguard your personal data. However, it is important to note that no data transmission or storage system is completely secure.
  6. Third-Party Privacy Policy: Please note that the data sharing practices of Mailgun are governed by their privacy policy. We encourage you to review their privacy policy to understand how they handle personal data and ensure compliance with applicable data protection laws.
  7. Third-Party Data Controller: Mailgun acts as an independent third-party data controller for the personal data shared with them. Any data processing performed by Mailgun is subject to its own privacy policy and practices. We are not responsible for the privacy practices of Mailgun.
  8. Data Retention: Personal data shared with Mailgun is retained by them for as long as necessary to provide the email delivery services to us. Their data retention practices are governed by their privacy policy.
  9. Your Rights and Choices: As the data subject, you have certain rights regarding your personal data shared with Mailgun. This may include the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. Please refer to our main privacy policy to understand how to exercise these rights.

Google Tag Manager delivers simple, reliable, easily integrated tag management solutions.

Company, that processes the data
Google
Mountain View, CA
USA

Privacy Policy | Cookie disclaimer

Payment processor.

Purposes, for data processing
Function (Legitimate Interests (no opt-out possible))

Legal basis, for data processing
Legitimate Interests (no opt-out possible)

Payment processor.

Purposes, for data processing
Function (Legitimate Interests (no opt-out possible))

Legal basis, for data processing
Legitimate Interests (no opt-out possible)

Payment processor.

Purposes, for data processing
Function (Legitimate Interests (no opt-out possible))

Legal basis, for data processing
Legitimate Interests (no opt-out possible)

Payment processor.

Purposes, for data processing
Function (Legitimate Interests (no opt-out possible))

Legal basis, for data processing
Legitimate Interests (no opt-out possible)

Processing company
Apple Inc. One Apple Park Way, Cupertino, California, USA, 95014

Data Purposes
Authentication of the user

Technologies Used
Software module

Data Collected
Account data (e.g. Apple ID and associated account details), device information (e.g. device ID), contact data (such as name, e-mail address), usage data

Legal Basis
Our legitimate interest

Data Recipients
Apple Inc. (jointly responsible),Disclosure to third parties

Transfer to Third Countries
This service may forward the collected data to a different country. Please note that this service might transfer the data outside of :country and to a country without the required data protection standards. If the data is transferred to the US, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. This can be for different reasons like storing or processing.
Transfer outside :country

Click here to read the privacy policy of the data processor

Processing company
Google Mountain View, CA, USA

Data Purposes
Authentication of the user

Technologies Used
Software module

Data Collected
Account data (e.g. Apple ID and associated account details), device information (e.g. device ID), contact data (such as name, e-mail address), usage data

Legal Basis
Our legitimate interest

Data Recipients
Google Ireland Ltd. (jointly responsible),Disclosure to third parties

Non-EU datatransfers
This vendor may transfer, store or process your personal data outside of :country. These countries may not have the same data protection level and enforcement of your rights might be limited or not possible.

Click here to read the privacy policy of the data processor.

Processing company
Microsoft Corporation, 1 Microsoft Way, Redmond, WA

Data Purposes
Authentication of the user

Technologies Used
Software module

Data Collected
Account data (e.g. Apple ID and associated account details), device information (e.g. device ID), contact data (such as name, e-mail address), usage data

Legal Basis
Our legitimate interest

Data Recipients
Microsoft Ireland Operations Ltd, (jointly responsible),Disclosure to third parties

Non-EU datatransfers
This vendor may transfer, store or process your personal data outside of :country. These countries may not have the same data protection level and enforcement of your rights might be limited or not possible.

Click here to read the privacy policy of the data processor

These cookies are set by our advertising partners to provide behavioral advertising and re-marketing analytical data. They collect any type of browsing information necessary to create profiles and to understand user habits in order to develop an individual and specific advertising routine. The profile created regarding your browsing interest and behavior is used to customize the ads you see when you access other websites.

Google Ads is an online advertising platform that is developed by Google.

Company, that processes the data
Google
Mountain View, CA
USA

Non-EU data transfers
This vendor may transfer, store or process your personal data outside of :country. These countries may not have the same data protection level and enforcement of your rights might be limited or not possible.

Google Ads Remarketing:
This is a remarketing service. With Remarketing, the user can display ads to users of the website based on their interests on other websites within the Google Displaying Network (e.g. in Google Search or on YouTube). For this purpose, the users' interactions are analyzed, e.g. regarding the products and services a user is interested in. This enables the user to display targeted advertising to the user on other websites even after the visit to the website.

Company, that processes the data
Google Mountain View, CA
USA

Privacy | Cookie disclaimer

Non-EU data transfers
This vendor may transfer, store or process your personal data outside of :country. These countries may not have the same data protection level and enforcement of your rights might be limited or not possible.

Non-EU data transfers
This vendor may transfer, store or process your personal data outside of :country. These countries may not have the same data protection level and enforcement of your rights might be limited or not possible.

Microsoft Advertising is an online tracking and advertising platform that is developed by Microsoft.

Company, that processes the data
Microsoft Corporation
1 Microsoft Way
Redmond, WA
USA

Privacy Policy | Cookie disclaimer

Non-EU data transfers
This vendor may transfer, store or process your personal data outside of :country. These countries may not have the same data protection level and enforcement of your rights might be limited or not possible.

These cookies are set to provide quantitative measures of website visitors. Information collected with these cookies is used in operations to measure website or software KPIs, such as performance. With the usage of these cookies we are able to count visits and traffic sources to improve the performance of our site and application. If you do not allow these cookies, we will not know when you have visited our site.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand.

Privacy Policy | Cookie Policy

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